I’m Paolo Massa.

I’m a researcher at the Scientific and Technological Research Centre of Bruno Kessler Foundation (FBK), located in Trento, north-east of Italy.

My interests are: service design and design thinking, social dynamics on socio-technical systems (mainly Wikipedia), trust (trust networks, trust metrics), reputation (reputation systems), recommender systems, carpooling, free software, gift economy, reputation economy, sharing as a modality of economic production, and some more, but I think that who I am is better defined by what I write about, so I suggest you to read the titles of my latest posts or have a look at the tags cloud in the archives.

If you want to discuss something, you may want to contact me.