Abstract: If reputation systems weight all perspectives similarly, they may devolve into simple majority rule. But if they give each user reputation scores that take only other similar users’ opinions into account, they run the risk of becoming “echo chambers” in which like-minded people reinforce each others’ views without being open to outside perspectives. Massa discusses design choices and trust metrics that may help balance these two extremes and the broader implication
for our future societies.
See also the related blog post.
“As our societies expand from local villages to global networks, our ways of assessing and sharing reputation—the foundation of trust and community—must also evolve, but how? The thoughtful and thought-provoking essays in The Reputation Society bring a wide range of perspectives to this question, including the design of technological solutions, applications in philanthropy, science and governance, and warnings about the loss of privacy and autonomy. It is a fascinating collection of readings not only for scholars, but for anyone interested in the dynamics of the reviews and recommendations that shape our decisions—or in the future of how we will judge and be judged.”
—Judith Donath, Fellow, Berkman Center for Internet and Society, Harvard University
“Today is tomorrow’s yesterday. These provocative essays, by some of the leading thinkers in the domain of reputation systems, illuminate how reputations regulate actions across time and social distance and point to the opportunities and obstacles that reputation systems present for commerce and democracy.”
—Paul Resnick, Professor, University of Michigan School of Information
“The Reputation Society enriches the discussion of reputation by bringing together technologists, philosophers, legal scholars, and industry leaders to sort through the promise and perils we face today. It covers the practical, for those interested in the nuts and bolts of the challenges we face today, and the theoretical, for those looking to engage in broader discussions of the ethical and moral concerns. In short, a terrific and enlightening read!”
—Danielle Keats Citron, Professor of Law, University of Maryland School of Law