- JAMA — Abstract: Tracing a Syphilis Outbreak Through Cyberspace, July 26, 2000, Klausner et al. 284 (4): 447
Authors found syphilis outbreak was tied to a network of sexual contacts meeting via chat rooms. The public health department started an electronic awareness and partner notification campaign using the same Web-based sexual network; 42% of named partners
- First Rule of Usability? Don’t Listen to Users (Alertbox)
To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.