His point: The Internet is made up of millions of disinterested acts of kindness, curiosity and trust. Summarized in this passage: “So it’s kinda like your house catches on fire. The bad news is there is no fire brigade. The good news is random people operate from nowhere, put out the fire and leave without expecting payment or prize.”
Brilliant examples of collaboration, ranging from “how the internet was created” to Wikipedia (and its presence in chinese restaurant menus), from a site to collect Cats that look like Hitler to Couchsurfing.